Returns & Exchanges

At TSB Living, we want you to be completely satisfied with your home furnishings. If your purchase isn't quite right, our straightforward return policy ensures a hassle-free process for exchanges or refunds.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 14 days of delivery with your order number and reason for return to receive a Return Authorization.

• 2.
  Prepare the Item

  Ensure the furniture or home accessory is disassembled and repacked in its original packaging with all included hardware and assembly manuals.

• 3.
  Ship It Back

  Drop off the item at a designated courier point or coordinate with our team to arrange a professional pickup for larger furniture pieces.

• 4.
  Quality Inspection & Refund

  Once our warehouse team verifies the item's condition, we will process your refund or store credit within 5 to 7 business days.